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Privacy Policy

Last updated: 29 October 2026

Shinelay (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit our website, sign in, contact us or place an order, and how we use and protect it. By using our website, you agree to this policy.

1. Information we collect

We collect only the information we need to run our store and help you:

  • Contact details you give us, such as your name, email address and phone number, when you fill in our contact form or create an account.
  • Account information. If you sign in with Google, we receive your name, email address and profile picture from Google. If you sign up with email, we store the details you enter.
  • Order information, such as your delivery address and the products you buy.
  • Technical information, such as your browser type, device and pages visited, collected through cookies and similar technologies.

2. How we use your information

  • To create and manage your account.
  • To process, deliver and support your orders.
  • To reply to your questions and requests.
  • To keep our website secure and working properly.
  • To improve our products, website and customer experience.
  • To meet legal and accounting requirements.

3. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart and understand how the site is used. You can block or delete cookies in your browser settings, but parts of the site, such as signing in and checkout, may not work without them.

4. Who we share your information with

We do not sell your personal information. We share it only with the people and services needed to run our store:

  • Payment providers, when you pay online, so your payment can be processed.
  • Courier and logistics partners, so your order can be delivered.
  • Google, when you choose to sign in with your Google account.
  • Hosting and technology providers that keep our website running.
  • Authorities, where the law requires us to share information.

5. Payments

Online payments are handled by our payment partners. We do not store your full card, UPI or net banking details on our servers.

6. How long we keep your information

We keep your information for as long as it is needed for the purposes above, including meeting legal, tax and accounting obligations, and then delete or anonymize it.

7. How we protect your information

We take reasonable steps to protect your information from unauthorized access, loss or misuse. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can contact us at any time to:

  • Ask what personal information we hold about you.
  • Correct information that is wrong or out of date.
  • Ask us to delete your account and personal information, where we are not required to keep it.
  • Withdraw your consent to receive promotional messages.

9. Children

Our website is not meant for children under 18, and we do not knowingly collect their personal information. If you believe a child has given us information, please contact us and we will delete it.

10. Third-party links

Our website may link to other websites, such as marketplaces or social media pages. We are not responsible for their privacy practices, so please read their policies.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continuing to use our website after a change means you accept the updated policy.

12. Contact us

For any question about this policy or your personal information, contact us:

714 - 715, Seventh Floor, Amba Tower, DC Chowk Central Market, Sector - 9, Rohini, Delhi - 110085
+91 70655 80729
support@avantomondo.com
Contact us

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