Legal
Last updated: 29 October 2026
Shinelay (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit our website, sign in, contact us or place an order, and how we use and protect it. By using our website, you agree to this policy.
We collect only the information we need to run our store and help you:
We use cookies and similar technologies to keep you signed in, remember your cart and understand how the site is used. You can block or delete cookies in your browser settings, but parts of the site, such as signing in and checkout, may not work without them.
We do not sell your personal information. We share it only with the people and services needed to run our store:
Online payments are handled by our payment partners. We do not store your full card, UPI or net banking details on our servers.
We keep your information for as long as it is needed for the purposes above, including meeting legal, tax and accounting obligations, and then delete or anonymize it.
We take reasonable steps to protect your information from unauthorized access, loss or misuse. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
You can contact us at any time to:
Our website is not meant for children under 18, and we do not knowingly collect their personal information. If you believe a child has given us information, please contact us and we will delete it.
Our website may link to other websites, such as marketplaces or social media pages. We are not responsible for their privacy practices, so please read their policies.
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continuing to use our website after a change means you accept the updated policy.
For any question about this policy or your personal information, contact us:
714 - 715, Seventh Floor, Amba Tower, DC Chowk Central Market, Sector - 9, Rohini, Delhi - 110085