Shinelay logo

FAQs

Frequently Asked Questions

Quick answers about our products and how to use them.

About our products

What does Shinelay sell?

Shinelay makes home cleaning products: kitchen and refrigerator cleaners, a tile, marble and granite floor cleaner, a tap and faucet cleaner, brass, copper and metal cleaners, fabric whitener, a sports and sneakers shoe cleaner, and foaming hand wash.

Which fragrances are available?

The floor cleaner is lavender scented, and the foaming hand wash comes in fragrances including Coconut & Aloe Vera and Orchid & Lily. The fabric whitener has a fresh scent, and our kitchen, refrigerator, tap and metal cleaners are unscented.

How do I use the trigger spray cleaners?

Spray directly onto the surface, leave it for a few moments to loosen dirt and grime, then wipe clean with a damp cloth or sponge. Rinse with water if needed. Always read the instructions printed on the bottle as well.

How should I store Shinelay products?

Close the bottle tightly after use, store it in a cool, dry place and keep it out of reach of children. Always follow the instructions and precautions printed on the label.

Using specific products

Which surfaces can I use the kitchen cleaner on?

The Extra Power Kitchen Cleaner is made for gas stoves, sinks, ovens, toasters, countertops and other washable kitchen surfaces, including stainless steel and ceramic.

Is the floor cleaner suitable for marble?

It is made for tile, marble and granite floors. As with any cleaner, test it on a small, hidden area first and follow the label.

Which should I choose: the Brass & Copper Cleaner or the Metal Cleaner?

The Brass & Copper Cleaner is made for brass, copper and bronze items such as utensils, idols and diyas. The Instant Metal Cleaner works on compatible brass, copper and steel items and other metal surfaces. Choose the brass and copper one for dedicated brass or copper pieces, and the metal cleaner when you have a mix of metals.

Can I use the Brass & Copper Cleaner on copper bottles and jugs?

Yes, it is made for copper and brass utensils, bottles, jugs and cups. For anything used for food or drink, rinse thoroughly with water and dry with a clean cloth afterwards.

How do I use the Fabric Whitener?

Mix 50 ml of Fabric Whitener in 10 litres of water, soak your white clothes for 15 to 30 minutes, then wash with liquid detergent or detergent powder as usual. For tough stains, pour a little directly on the stain and rub gently before soaking.

What shoes can I use the Shoe Cleaner on?

It is made for sports shoes, sneakers and casual footwear. Test it on a small, hidden area first, avoid excess moisture and do not soak the shoes. Let them dry away from direct sunlight and heat.

Orders and support

How do I place an order?

Browse our catalog, add the products you want to your cart and complete checkout.

How do I get help with an order, delivery or a return?

Contact us with your order details through our contact page, by phone on +91 70655 80729, or by email at support@avantomondo.com, and our team will help you.

Where is Shinelay based?

714 - 715, Seventh Floor, Amba Tower, DC Chowk Central Market, Sector - 9, Rohini, Delhi - 110085.

Still have a question?

We'd love to help. Send us a message and our team will get back to you.

Contact us

Immerse yourself in a world of trust and emotion. Our eCommerce platform is more than transactions—it's a bond. Experience reliability, care, and joy in every click. Welcome home

Helpful Links

  • About-Us
  • FAQs
  • Privacy & Policy
  • Support

Contact Us

  • E-Mail
  • Helpline Number
  • Contact Us
  • Delhi

All rights reserved.Terms & Conditions·Privacy Policy

© Shinelay